Privacy Policy

Last updated: 8/18/2025

BioSpark Wellness (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications, including our text messaging program.

Information We Collect

We may collect the following types of personal information when you interact with us:

Contact Information: such as your name, phone number, and email address.
Service Information: details you provide when scheduling or receiving wellness services.
Communication Preferences: your consent to receive text messages, emails, or other communications from us.
Website Data: limited information automatically collected when you visit our website (such as IP address, browser type, and usage data).

How We Use Your Information

We use the information we collect for purposes including:

Providing and managing our wellness services.
Scheduling appointments and sending reminders.
Communicating with you by phone, email, or text message (if you have opted in).
Responding to your questions, requests, or concerns.
Improving our website, services, and client experience.
Complying with legal or regulatory requirements.

Sharing of Information

We do not sell, rent, or trade your personal information with third parties.

Your information may be shared only in the following limited circumstances:

Service Providers: trusted vendors who help us deliver services (such as appointment scheduling or text messaging platforms), but only as necessary to perform their functions.
Legal Obligations: when required by law, regulation, or court order.

SMS/Text Messaging Terms

If you consent to receive SMS messages from BioSpark Wellness, you agree to receive text messages related to your care and our services, including appointment reminders, service updates, conversations regarding your care, and customer support messages. You may opt out of receiving messages at any time by replying “STOP,” and you may request assistance by replying “HELP.” Please note that message and data rates may apply, and the number of messages you receive may vary depending on your interactions with us.

Your Choices

Text Messaging: You may opt out at any time by replying “STOP” to any SMS message.
Email Communication: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in the footer.

Security of Information

We use reasonable safeguards to protect your personal information. While no system is completely secure, we are committed to maintaining the confidentiality and integrity of your data.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the “last updated” date revised.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us here.